Nueva Vida







1 Description.

The system give professional help to suicide people, trying improving communication between this people, their relatives and the specialists, this would change their minds about what they wanna do.

The users will be those people in a situation that make them think taking their life away is the only one solution to their issues; the people in the support centers (Salvemos una Vida), and the specialists.


2 Justification.

The suicide is one of the main causes of death in Yucatán, also being the 3th place in national level of the states with the higher suicide index (source INEGI).

The objective of this application is to try people don’t decide to suicide and supporting them and their relatives, specialists and organizations around this problem.


3 Application functionalities.

It´ll be a 24/7 support service web site, chat with experts and support groups, informative and motivational multimedia content. Also will be a calendar including social, sports, and safe entertainment activities. It´ll create a virtual friendship whit all the users.

I Registering into the system

II Support forums

III Calendars of Activities

IV Consults to Specialists

V Reports Generation



3.1 Non Functional requirements.

Quick Load.

Answers in less than 5 seconds.
No red, black and gray colors (no depressing colors).
Blue, green and white instead other colors.
No violence or depressing images and multimedia contents.
Hierarchically and logical organized elements.
Icons must be representative.

4.- Application requirements.
The users will be the suicide tendencies people, and the specialists and experts who tender support to that people.
The web site will be developed following the specialists and experts knowledges.
To collect systems requirements the specialists and experts will be interviewed.
The analysis of collected data will be through team sessions.
The specialists will be required to get info about how to develop the web site.

5.- Profiles, Persons y Scenarios

Profile:Patient

Age:

9-40 years

Gender:

M/F

Locality:

México

Marital status:

Single/Married

Children:

N/Y

Occupation:

Students/Workers/

Unemployed

School level:

Indiferent

Social Level:

Low/Medium/High


Profile:Specialist

Age:

25-50 years

Gender:

M/F

Locality:

México

Marital status:

Single/Married

Children:

N/Y

Occupation:

Worker

School level:

Profesionist

Social Level:

Medium-high


Persona:Patient

Name:

Arnulfo Eutanasio T.

Age:

19

Gender:

Male

Locality:

Mérida Yucatán

Marital status:

Single

Children:

N

Occupation:

Student

School level:

College

Social Level:

Low

He has currently family problems as a result of the lack of money at his home. This affect directly his rates causing deep depressing moments that make him feel useless when he realize he cant do anything to solve the situation..

He thinks what is happening at home is all his fault, so he has been thinking about killing himself to avoid more problems to his parents.


Persona:Specialist

Name:

Mariana N. Fuentes M.

Age:

23

Gender:

Female

Locality:

Mérida Yucatán

Marital status:

Married

Children:

3

Occupation:

Psicologist

School level:

Maestría en Psicología Aplicada

Social Level:

High

Mariana feels pretty much satisfied with her job. That's why doing what she do, help people that need it that. She is a person who empathize with people helping her to understand her patient issues. She is currently working in a research about suicide problems to be informed on what is happening around that important topic.


Scenario:

Patient

Carlos has problems and he needs to talk to somebody. He hear about the web site NuevaVida and go find it. When he found it he has to register his user info, so he do that easily, provides his mail (if he has one), name, address, telephone and password, then he sign in immediately.

When he is in, he find a chat tab and decides to try it. There are several users on line and realize that they are mostly psychologists, he decides to starts a chat with one of them. Open up the chat y he feels comfortable, he ask the specialist (he is chatting to) for an appointment for the next day. He continues with the page tour and find interesting videos and free cultural activities. Finally he feel better then sign out session.


Scenario:

Specialist

Francisco, is one of the specialist that help on the web site. He sign in typing his user name and password. When he is online, starts a support chat session to provide patients attention while he is on content management, adding multimedia files. He finish his watch, then he sign out the session.



Nueva Vida



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Conceptos




Conceptos Basicos:
HCI
USABILIDAD
DCU